Creating Newsfeed Posts

The Newsfeed is where your organisation shares announcements, updates, and information with frontline staff. This guide covers how to write a post, target it to the right audience, and attach media.

Who this is for: Users with the Create Newsfeed Posts right
Read time: 5 minutes

Before you start

You must be in a User Group with the Create Newsfeed Posts right. See Managing Newsfeed Audiences and Permissions if you can't create a post.
The Newsfeed must be enabled for your organisation.
Your publishing reach is determined by your chosen target group.

Creating a post

Step 1 — Open the Newsfeed

From the Prosper Employee Dashboard, select Newsfeed.

Step 2 — Start a new post

Share an update to open the post composer.

Step 3 — Write your content

Add Post content, including emojis

Step 4 — Add media and attachments

Optionally enrich the post with Images (JPEG, PNG, GIF or WebP).

Step 5 — Set the audience

Choose who should receive the post:

Everyone — the entire organisation (within your publishing reach).
Restricted — target selected groups by Teams, Locations, or Positions.

The composer shows an estimated reach so you can confirm the audience before publishing.

Step 6 — Publish

Pin to top of feed (optional)
Allow comments (optional)
Save — the post goes live immediately to the selected audience.

Editing or deleting a published post

To change a post after it's live:

Open the post in the Newsfeed.
Select the ••• menu and choose Edit or Delete.

You can always edit and delete your own posts. Editing or deleting posts created by other users requires the Edit Any Newsfeed Post or Delete Any Newsfeed Post rights, granted at the group level.

Reporting a post

If you see a post or comment that's inappropriate, offensive, or breaches your organisation's policies, you can report it to moderators — any user can do this, no special rights required.

Open the post (or comment) in the Newsfeed.
Select the ••• menu and choose Report.
Choose a reason for the report and add an optional note.
Select Send.

The report is sent to users with moderation rights (Receive Newsfeed Reports), who can review the post and remove it if needed.

Tips for effective posts

Lead with the point. Frontline staff often read on mobile between tasks — put the key message in the first line.
Target deliberately. Sending everything to Everyone trains people to tune out. Use Teams, Locations, and Positions so posts feel relevant.
Post for visibility. Post when your audience is likely to be on shift, not at 2am.

Troubleshooting

I can't see the Create Post button.
Your group doesn't have the Create Newsfeed Posts right. Ask an administrator to add you to a group with publishing rights.

Can I edit a post after people have seen it?
Yes. Edits update the post in place. Significant changes are best made as a new post so the update is clearly visible.

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