The Newsfeed is where your organisation shares announcements, updates, and information with frontline staff. This guide covers how to write a post, target it to the right audience, and attach media.
Who this is for: Users with the Create Newsfeed Posts right
Read time: 5 minutes
Before you start
- You must be in a User Group with the Create Newsfeed Posts right. See Managing Newsfeed Audiences and Permissions if you can't create a post.
- The Newsfeed module must be enabled for your organisation.
- Your publishing reach is determined by your group. If your group is restricted to a site, you can only target audiences within that site.
Creating a post
Step 1 — Open the Newsfeed
From the Prosper Employee Dashboard, select Newsfeed.
Step 2 — Start a new post
Share an update to open the post composer.
Step 3 — Write your content
Add Post content, including emojis
Step 4 — Add media and attachments
Optionally enrich the post with Images — upload a banner or inline images (JPEG, PNG, GIF or WebP).
Step 5 — Set the audience
Choose who should receive the post:
- Everyone — the entire organisation (within your publishing reach).
- Targeted — restrict to selected Teams, Locations, or Positions.
The composer shows an estimated reach so you can confirm the audience before publishing.
Step 6 — Publish
- Pin to top of feed
- Allow comments
- Save — the post goes live immediately to the selected audience.
Editing or deleting a published post
To change a post after it's live:
- Open the post in the Newsfeed.
- Select the ••• menu and choose Edit or Delete.
You can always edit and delete your own posts. Editing or deleting posts created by other users requires the Edit Any Newsfeed Post or Delete Any Newsfeed Post rights, granted at the group level.
Reporting a post
If you see a post or comment that's inappropriate, offensive, or breaches your organisation's policies, you can report it to moderators — any user can do this, no special rights required.
- Open the post (or comment) in the Newsfeed.
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Select the ••• menu and choose Report.
- Choose a reason for the report and add an optional note.
- Select Send.
The report is sent to users with moderation rights (Receive Newsfeed Reports), who can review the post and remove it if needed.
Tips for effective posts
- Lead with the point. Frontline staff often read on mobile between tasks — put the key message in the first line.
- Target deliberately. Sending everything to Everyone trains people to tune out. Use Teams, Locations, and Positions so posts feel relevant.
- Schedule for visibility. Post when your audience is likely to be on shift, not at 2am.
Troubleshooting
I can't see the Create Post button.
Your group doesn't have the Create Newsfeed Posts right. Ask an administrator to add you to a group with publishing rights.
Fewer people saw my post than expected.
Check the post's audience. If it was targeted to specific Teams, Locations, or Positions, only people matching that targeting received it. Your own publishing reach may also be limited to a site.
Can I edit a post after people have seen it?
Yes. Edits update the post in place. Significant changes are best made as a new post so the update is clearly visible.
Related articles
- Managing Newsfeed Audiences and Permissions
- Reporting on Newsfeed Engagement
- Uploading and Organising Documents in the Intranet
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